Sept 2025 — Jan. 2026 · UX/UI Designer
Anim'Connect.
Making it easier to support animal shelters
A mobile app that simplifies donations, volunteering and temporary foster care by connecting users and shelters directly.
3 min read
- Role
- UX/UI Designer
- Duration
- 5 months
- Tools
- FigmaMazeNotionMiro
01 — Context
The starting point
French animal shelters struggle to attract new supporters despite a constant influx of animals. The current path — Google searches, inconsistent websites, long forms — discourages motivated users right when they are ready to act.
02 — Problem statement
The question that guided the project
« How can we help a caring but time-poor user support a shelter in a concrete way, in under three minutes? »
03 — Objectives
What the product had to achieve
- 01Simplify one-off and recurring donations
- 02Make each shelter's real needs visible
- 03Connect users and shelters for volunteering and foster care
- 04Create an emotional experience without over-soliciting the user
04 — User research
Methods used
Online desk research, a benchmark of 8 charity apps and a user survey (around a hundred responses from an 18–45 audience who care about animal welfare).
05 — Insights
What we learned
- 0180% of respondents hesitate to donate because they don't know where their money actually goes
- 02Volunteering is seen as a heavy commitment with a rigid framework
- 03Foster families lack a trusted third party to get started
- 04Emotional attachment starts with the very first photo of an animal
06 — Persona
Camille, 29
Profile
Marketing project manager, city-based, busy
Objectives
- Help occasionally without a long-term commitment
- See the concrete impact of her actions
- Discover shelters close to her
Frustrations
- Not enough time during the week
- Distrust of websites that lack transparency
- Hard to know where to start
07 — User journey
User journey
Step 1
Discovery
Camille downloads the app after seeing an ad in the metro.
Step 2
Onboarding
She signs up and shares her location and availability.
Step 3
Exploration
She discovers nearby shelters along with their real needs.
Step 4
Action
She sees that a litter of kittens urgently needs a foster family and offers to help.
Step 5
Confirmation
The shelter approves her application: she can come and pick up the kittens.
10 — Final prototype
High-fidelity design
High-fidelity Figma prototype, component system, micro-interaction animations and a complete donation flow. Tested on Maze with 12 participants.
Next project
Boussole.